Privacy Policy
for SMS Communications

Last Updated: 12-1-2024

Introduction

No Problem Atoll Technologies (NPAT), including NPAT Business Trust Company and NPAT.com (collectively referred to as "NPAT," "we," "us," or "our"), values your privacy and is committed to complying with applicable laws, including SMS compliance regulations that go into effect on December 1, 2024. This combined Terms and Privacy Policy outlines how we collect, use, store, and protect your information, as well as how we operate our SMS communications in compliance with legal and regulatory standards.

By using our SMS services or by consenting to receive SMS messages, you acknowledge that you have read, understood, and agree to the practices outlined in this policy.

1. Acceptance of Terms

By opting in to receive SMS communications from NPAT, you agree to comply with these Terms and Conditions and our Privacy Policy. If you do not agree with these Terms, you must opt-out of receiving SMS communications by following the opt-out instructions in the SMS messages.

2. Opt-In and Consent

To receive SMS communications from NPAT, you must first provide your consent by opting in. When you opt in, you expressly consent to receive marketing, promotional, transactional, and service-related SMS messages from NPAT, including messages related to your account, product updates, promotions, and customer support.

Message Frequency: By opting in, you understand that you may receive recurring messages based on the nature of the service or campaign you have opted into.

You can opt-in to receive SMS messages via our website, app, or other communication channels.

3. Opt-Out and Message Frequency

You have the right to opt-out of receiving SMS communications at any time. To do so, simply reply "STOP" to any SMS message you receive from us, and you will be unsubscribed from future messages, except for those required by law or necessary for your account.

Message Frequency: The frequency of messages may vary depending on the nature of the service you have requested. NPAT will notify you of the expected message frequency at the time you opt-in.

4. Information We Collect

We may collect the following types of information when you interact with our SMS service:

• • Personal Information: Information such as your phone number, name, email address, or other contact information you provide when you opt in.
  
• • Usage Information: Data about your interaction with our SMS messages, including response rates, message open rates, click-through rates, and other engagement metrics.
  
• • Device and Network Information: Information about the device and network you use to receive SMS messages, such as IP address, device type, mobile carrier, and operating system.

5. How We Use Your Information

We use the information we collect through SMS communications for the following purposes:

• • To send you relevant messages: Including promotional offers, service updates, order confirmations, reminders, and customer support notifications.
• • To improve our SMS service: To analyze and optimize our messaging strategy based on your interactions.
• • To comply with legal requirements: To comply with applicable regulations, including those related to the Telephone Consumer Protection Act (TCPA), the Cellular Telephone Industries Association (CTIA) guidelines, and other local or federal laws.

6. Data Security

We use industry-standard encryption and security measures to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

7. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes without your consent. We may share your information in the following circumstances:

• • With service providers: We may share your data with third-party vendors and service providers who help us deliver SMS services (e.g., message delivery services, payment processors).
• • For legal compliance: We may share your data in response to subpoenas, court orders, or other legal processes.
• • In case of business transactions: If NPAT is involved in a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

8. Your Rights and Choices

You have the following rights regarding your personal data:

• • Access and Correction: You have the right to request access to and correction of your personal information.
• • Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
• • Opt-Out: You may opt-out of receiving SMS communications at any time by replying "STOP."
• • Tracking and Cookies: You can control the use of tracking technologies through your device settings, including opting out of cookies used to collect usage data.

9. Third-Party Links

Our SMS communications may contain links to third-party websites or services that are not controlled by NPAT. We are not responsible for the content or privacy practices of those third-party websites. Please review their privacy policies before interacting with those sites.

10. Children's Privacy

Our SMS services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy and the Terms and Conditions from time to time to reflect changes in our services or legal requirements. When we make significant changes, we will notify you through appropriate channels, such as SMS or email. Please review this policy periodically to stay informed about how we are protecting your information.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our SMS service, please contact us at:

No Problem Atoll Technologies (NPAT)
8678 Merrimoor Blvd E, Seminole, FL 33777
Email: OPS@NPAT.com
Phone: 727-685-9886
Website: NPAT.com